Frequently Asked Questions
Everything you need to know about shopping with Midnight Hour.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return window for all items in original, unworn condition with tags attached. Please note that final sale items and intimate apparel are not eligible for return.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our charts, as our alternative fashion cuts may vary from standard retail sizing.
Do you restock sold-out items?
Many of our signature pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we release a new production run.
Are your materials ethically sourced?
Midnight Hour is committed to ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and utilize high-quality, durable fabrics designed to last.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress in real-time.